Privacy Policy

This privacy policy sets out how Richmond Bridge Boat Club uses and protects any information that you give when you use this website.

Richmond Bridge Boat Club is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Richmond Bridge Boat Club may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23 May 2018.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • IP address
  • Postal address
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to help you book for a taster row and to assist you with your membership should you decide to join the club.

  1. Internal record keeping to book a taster row and details about membership
  2. Members receive regular emails to keep you informed about weekly rowing schedules,  events and club updates
  3. Members will on occasion to be asked to provide survey feedback about the club.

These 3 points are all in line with the GDPR requirement of legitimate interest to enable the club to function by keeping its members informed.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we use systems that have in place compliant physical, electronic and managerial procedures to safeguard and secure the information we collect online. Members details are stored in the RBBC App which is managed by Glofox – privacy policy, and our email communications are managed by Mailchimp –  privacy policy

Glofox is also subject to certain obligations with regard to the security of your personal data processed via the booking app. However, your rights, as set out in this privacy statement in relation to your personal data processed through the Glofox Platform are owed to you by us, and you should contact us at if you have any queries in relation to the use of your personal data through Glofox.

Once a membership ceases, you will be deleted from our App and mailing list (which is cleaned quarterly.) However, if at any time you would like to stop receiving email communication from us, you may simply click the “Unsubscribe” link that is always at the footer of our emails and you will be automatically removed from our mailing list.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You are able to unsubscribe to emails sent through our system by clicking the unsubscribe button that is placed in the footer of our weekly rowing schedule email and any email newsletters about club events.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. A small fee will be payable. If you would like a copy of the information held on you please write to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.